Fisayo Racheal Olabisi
Corporate Events | Logistics | Networking
fisayo.olabisi@tukiokonsults.com
+234 803 572 9500
LinkedIn: Fisayo Olabisi
PROFILE
I am a seasoned corporate event/logistics expert, skilled in the planning and execution of corporate
events such as conferences, training, workshops, meetings, etc. I have properly honed my skill set
through several years of practical experience in managing operations and logistics. I have over 8 years’
experience in business management across reputable establishments and organizations, Over 5 years’
operational management experience, 6 years’ experience in managing local and international logistics
for teams, organizations and conferences with hundreds of participants from across the globe. I have 3
Years’+ experience in fund management, stakeholder engagement and marketing.
EXPERIENCE
Tukio Konsults.
Abuja - Nigeria.
Co-Founder/CEO December 2017 – Present
Tukio Konsults is a company established to meet the growing demand for innovative corporate events
(such as workshops, conferences, training, meetings, exhibitions, etc.) with excellent travel logistics and
professional public relations across Africa.
As a Co-Founder/CEO of Tukio Konsults, I am in charge of leading the business development, sourcing
for, and liaising with clients, as well as leading the team to successfully plan and implement projects for
clients. Some of my highlights on this role include:
➔ Planning and execution of the Innovation Support Network (ISN) Annual Gathering 2019 in Lagos,
Nigeria, which brought together member hubs of the ISN network and key stakeholders of the
Nigerian tech innovation ecosystem to network, share knowledge, collaborate and discuss the way
forward of the Nigerian innovation ecosystem.
➔ Planning and coordination of the logistics for the AfriLabs Annual Gathering 2019 which was held
at the African Union Commission Headquarters in Addis Ababa, Ethiopia. The Gathering convened
multiple stakeholders and players of the African Innovation ecosystem and had in attendance over
350 participants from across the globe. Tukio Konsults was contracted as the official logistics vendor
for the Gathering and I led the logistics team for the event.
I also planned and coordinated Ecosystem Tours on the third day of the AfriLabs Annual Gatherings.
During the Ecosystem Tour at the Gathering in 2019, participants were taken on a tour of the tech
ecosystem in the city of Addis Ababa, visiting tech hubs, creative spaces, and other enterprise
support organizations (ESOs), as well as visits to cultural tourism sites in the city of Addis Ababa,
Ethiopia.
Business Engagement and Logistics Lead
I also double as the Business Engagement and Logistics Lead of Tukio Konsults, where I lead Tukio
Konsults’ business development, engage with clients, partners and I handle the logistics arm of the firm.
My highlights in this regard include:
➔ Successfully sealing partnerships with various organizations within the tech ecosystem .
➔ Lead the Tukio Konsults team which designed, planned and executed the entrepreneurship
training and empowerment of women and youth in Ten (10) states in Nigeria.
➔ Constantly ensuring Tukio Konsults is strategically positioned so as to ensure the organization is
always in business.
➔ Creating and maintaining lasting customer relationships with Partners to ensure.
AfriLabs Foundation,.
Abuja - Nigeria
Logistics Consultant January 2019 – 2022
I consult for AfriLabs, providing professional travel logistics service to AfriLabs team members and its
guests.
Operations and Logistics Manager September 2016 – December 2018
My responsibilities at AfriLabs amongst others were:
➔ Coordinating the overall administration and managing the operations of the AfriLabs Secretariat
➔ Reviewing, developing and implementing operational procedures
➔ Supporting the project team in preparation of budget for projects
➔ Prepare internal budget, schedule and manage petty cash
➔ Work closely with AfriLabs’ financial institution, auditors and accountants in preparing financials
➔ Coordinating the general logistics of the AfriLabs secretariat
➔ Coordinating the logistics for AfriLabs programmes and events such as the The AfriLabs Annual
Gathering – an event which provides a unique opportunity for hundreds of participants such as tech
hubs in the AfriLabs network and other stakeholders in the African innovation ecosystem to
convene, network, share knowledge around a common theme and build partnerships. Fisayo
coordinated the general operations and logistics of the Gathering viz:
◆ The AfriLabs Annual Gathering 2016 which held in Accra, Ghana;
◆ The AfriLabs Annual Gathering 2017 which held in Cairo, Egypt;
◆ The AfriLabs Annual Gathering 2018 which was held in Dar es Salaam, Tanzania.
Jomfiro Nigeria Limited.
Abuja - Nigeria
Director March 2015 – Present
I occupy the position of a Director at Mofiro Nigeria Ltd, leveraging on my vast experience in business
development, client engagement and management to oversee and direct the operations of Mofiro Nig. Ltd.
First Wave Networks
.
Abuja - Nigeria
Customer Service Manager September 2013 – January 2015
➔ I carried out a wide range of functions ranging from providing general support and advice to
customers and employees, to improving workforce efficiency. ➔ I engaged in roles such as advising and supporting senior managers on a wide range of activities in
order to ensure that all customers were managed efficiently and effectively in accordance with
international practices and standards
➔ I also coordinated activities with other departments where for quality service delivery and
implementation within the customer group
➔ At the core of my duties was ensuring the delivery of new initiatives and services and liaising with
other functions (departments) in delivering to customers.
➔ I supported the development, integration and implementation of corporate products and services.
Airtel Nigeria, (Contract)
.Abuja - Nigeria
Customer Solution Provider November 2010 – October 2012
My responsibilities were:
➔ Handling postpaid issues and enquiries i.e. giving information about credit limit, past due,
overdue on individual and contract lines and payment mediums
➔ Providing information on products and services
➔ Logging queries and general enquiries using software called remedy
➔ Manual and automatic configuration of internet enabled devices (mobile, tablets and
laptops) for data access
➔ Provision of updates as regards the level of resolution of pending issues to customers
➔ Taking feedback in the form of suggestions to enhance service improvement
➔ Resolving customers issues i.e. lifting sms barring, call barring, call diverts, recharge barring,
drop balance, conflicting tariff, inactive service already paid for
➔ Promotion of newly launched products (upselling), etc.
Staco Insurance Plc.
Abuja - Nigeria
Financial Advisor/Marketer December 2009 – November 2010
My responsibilities were: ➔ Creating business development strategies
➔ Assisting clients on insurance related issues
➔ Providing information about product and services
➔ Ensure delivery of new initiatives, advice & services in the business by liaising with other functions
(departments) in the delivery to the customers.
United Bank for Africa (UBA)
.
Abuja - Nigeria
Marketer/Relationship Officer 2008 – 2009
My responsibilities were:
➔ Coordinating and opening of accounts
➔ Booking of loans.
➔ Customer education on product and services.
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EDUCATION
University of Ife (Distant Learning)
P.gD. Business Management 2012
University of Ibadan, Nigeria
B.Sc. Economics 2008
TRAINING/CERTIFICATION
● Impact Makers Computer Professional Center, 2013
Diploma Information Technology
● Customer Care Services 2010. Purpose: Improving customer service skills ● Gsm Engineering 2010
Purpose: Technology evolution, subscriber identity, mechanism of making calls, telecommunications
infrastructure familiarity.
● TABS 6 2012
Telecommunication Administration and Billing System – Oracle base
Purpose: For faster more professional methods of resolving customer issues i.e. sms barring, call barring,
diverts, swaps provisioning of line for data.
● TABS 7 2012
Telecommunication Advanced and Billing Solution (web based)
Purpose: Use of tool to access more information in less time, reducing the average time spent on an issue –
logging issues alongside querying line.
KEY COMPETENCE
● Ability to work under different multicultural and multi-lateral environment
● Efficient written and flawless oral communication
● Ability to establish and maintain a healthy working relationship with team members, clients and
vendors
● Ability to observe protocols, policy guidelines and follow laid down procedures to achieve end goal
● Excellent managerial skills across functionality
● Dynamic, flexible and swift adaptation to changes in processes
● Ability to properly utilize and maximize budget for desired outcome
● Ability to timely proffer solution to unforeseen circumstances
● Proactive and timely dissemination of relevant updates/information to team members
● Creative thinking with ability to pay close attention to details
● Ability to understand the dynamics of other players such as government and relevant stakeholders.
OTHER RELEVANT SKILLS
● Experienced in coordination logistics control for events
● Good organizational and proper time management skills
● Proper understanding of communication across defined audiences
● Good leadership and team management skills
● Proper planning and organizational skills to achieve set goals
● Good use of online tools e.g. Google Drive
● Excellent interpersonal skills
● Good team motivating spirit to deliver on task assigned to team
● Computer proficiency.
REFEREES
● Available on requests.